Local Pickup Policy
Effective Date: 03/14/2026
Diamond Spur Provisions & Meats offers local pickup for customers who prefer to collect their orders in person rather than have them shipped.
Pickup Location
Local pickup orders can be collected at one of our designated pickup locations.
Pickup instructions will be sent after your order is confirmed.
Pickup Scheduling
Once your order is ready, you will receive an email notification with pickup instructions.
Please wait for this confirmation before arriving to ensure your order is prepared and ready.
Orders are typically ready for pickup within 1–3 business days, depending on product availability.
Pickup Hours
Local pickup is available by appointment or during designated pickup hours. Pickup times will be provided in your confirmation email.
If you need to arrange a different pickup time, please contact us in advance.
Identification and Order Confirmation
To pick up your order, please bring:
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A copy of your order confirmation email, and
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A valid photo ID
The name on the order must match the person picking up the order unless prior arrangements have been made.
Perishable Product Responsibility
All products sold by Diamond Spur Provisions & Meats are perishable food items.
Once your order has been picked up, the responsibility for proper storage, refrigeration, and food safety transfers to the customer.
We recommend bringing a cooler or insulated bag if you will be transporting frozen products for an extended period.
Pickup Timeframe
Orders must be picked up within 3 days of the pickup notification.
If an order is not picked up within this timeframe, we may need to restock or dispose of perishable items, and refunds may not be available.
If you need additional time, please contact us as soon as possible.
Order Changes or Cancellations
If you need to modify or cancel a pickup order, please contact us at:
Because orders are prepared quickly and products are perishable, changes or cancellations may not always be possible once preparation has begun.
Contact
For questions regarding local pickup orders, please contact:
Diamond Spur Provisions & Meats
Email: orders@dspmeats.com